how to write a complains letter

 

COMPANY LETTER HEAD

__________________________________________________________________________________

24th October, 2012

Mr A. F. D. Fizal
Director,
________ (PVT) LTD
R M Ramanayake Mawatha
Colombo - 07


ROOF LEAKAGE AT 45, xxxxxxx MANAGEMENT (PVT) LTD

Dear Sir








further to the numerous complains made by us to you and the staff of xxxxxxx MANAGEMENT (PVT) LTD , we regret to note that there is still leak on the roof at our show room.

We fear that if there is heavy rain in the coming days, our showroom will get flooded where we have very expensive electronic & electronical goods displayed in this shop



We would be grateful if you would do a proper job immediately to stop this roof leakage or advise us whether for us to go ahead and do the job and claim the expenses from you


Thanking you!

Yours Faithfully,



...............................
_ _ _ Ganepola
Head of Oparation